E-Tactics Rolling Up Our Digital Shirtsleeves

25Jun/090

RESEARCH UPDATE: List Growth Tactics

The most effective email list-growth tactics for marketers are on-site registration and capturing information through inbound call centers, while the least effective tactics are outbound call-center attempts to solicit information and list rental, according to research conducted by Exact Target, Ball State University, and the Email Marketer Club

The study, which was conducted by analyzing the past performance and future plans of 351 email marketers in various countries, evaluated 18 different list-growth tactics to identify the best, worst and fastest-growing approaches to building email lists.

Overall, the study found that the best way to grow email subscriber lists is to collect customers' email addresses during times of high engagement and on occasions when the consumers perceive the marketer as adding value - at the point of sale, during online shopping and in-store via text messaging. These on-site list growth tactics rated as much as 60% higher than offline methods such as list rental and mass advertising.

Mobile Capture, SocNet Sharing Rising Quickly

Exact Target also reported that email subscription via text messaging is the fastest growing list-building tactic among marketers. The company predicts that mobile capture - enabling consumers to subscribe to emails via their mobile phones - will increase 500%, more than any other growth tactic in 2009.

Marketers also expect the practice of enabling subscribers to share email content with their social networks is expected to increase more than 348% in 2009.

Top Priorities for 2009

When asked about their top three email priorities for 2009, the largest number of marketers (51%) said that improving conversations was important to them. This was followed by a focus on improving the relevance of emails (41%) and growing email lists (38%).  The smallest number of respondents said that lowering costs was one of their top priorities (5%).

The above article was published in MarketingCharts.com

http://www.marketingcharts.com/direct/best-worst-and-future-email-list-growth-tactics-9213/

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15Jan/090

Social Media Threatens Conventional Advertising & Agencies

The impact of social media on advertising is making its way into mainstream media and research.

A write up write up in today's Online Media Insider about this article in The Financial Times delineates a new dilemma for those in advertising who do not adapt to change:

Social Nets Threaten Ad Agency Growth

Advertising agencies are not prepared for the changes that will come as a result of new forms of media such as social networks, a new study claims. The Institute of Practitioners in Advertising's "Social Media Futures" report warns that ad agencies face growth of just 1.2% per year by 2016 if they fail to tackle the changes prompted by the emergence of social networking.

Recommendations from friends are obviously more influential than traditional forms of advertising. Because social networks enable consumers to pass on information about products and services, advertisers need to be able to take advantage of that trend. A good example of this is the Cadbury "Gorilla" spot, which has been viewed on YouTube more than 10 million times, or Dove's famous "Campaign for real beauty," which can also be seen on YouTube and other online video sites.

Even so, the report claims that two-thirds of agencies aren't properly adjusting to the online world. Should they fail to create new products and services catering to the social media world, the report warns that the industry could lose $23 million in revenues by 2016. "The current downturn will accelerate these trends in agencies as everyone is looking to innovate and stand out from the crowd," said Moray MacLennan, IPA president and chief executive of M&C Saatchi Worldwide, an agency. "I don't think (social media) is a replacement for paid-for media, it is just going to be a challenger for (consumers') time and attention."

for full story http://bit.ly/sVhk

12Jan/090

Information-seeking : a way of looking at the world

The Micro Trends column on the Wall Street Journal reports we are in the  era of what it deems the "info shopper."

Americans are doing their homework before hitting the stores. In a WSJ shopper survey, 78 percent of consumers said that TV ads do not provide enough information they need to convince them to buy a product.

Consumers are losing trust in the advice of salesclerks and placing more weight on their own findings, often derived from websites. According to WSJ's latest survey, 92 percent of respondents said they are more confident in the product information they find online than advice from a salesclerk or other source.

Shoppers are increasing the amount of effort they put into finding information online before setting out to buy what they want, even if it's a simple bottle of shampoo, a product which 24 percent of respondents said they researched online before settling on a decision.

Overall, 70 percent of American shoppers said they refer to product reviews and consumer ratings before settling on what to buy, and 62 percent said that every week, they spend at least half an hour researching products online before buying the.

There are good insights and some short case studies cited in the article published on Jan 8th.

For full text of WSJ article:http://bit.ly/SPLel

8Jan/090

Can we go viral with social media and email?

Here are some comments from Mediapost's Email Insider Newsletter I received today in my email box - wondered what you might think:

Now, what about social networking?  I know, it's "all-the-rage," but in this area as well, we are starting to see opportunities to integrate social networks with email programs that may really enhance the already viral nature of our channel.

Can your recipients immediately post email offers to their Facebook pages?

Can they easily forward the same content to members of their Gmail and Yahoo address books?

------------------------

So I ask you just what are your experiences?

8Jan/090

Ramp up Online Shopping with Free Shipping

Recession does not translate to doom and gloom for all retailers in 2009, FreeShipping.org founder believes

Luke Knowles, founder of the site that links consumers to online retailers that offer free shipping deals, says in his 2009 online retailing forecast that merchants that focus on online sales will have a much better year than bricks-and-mortar retailers.

Knowles sees a ray of light for online retailers in 2009 because of what his site, www.freeshipping.org, encountered in 2008, its first full year of business. In December 2007, Knowles and his wife, Maisie, launched the site, which is a one-stop destination for consumers to find online retailers that offer free shipping deals. FreeShipping.org includes more than 850 name-brand stores, allows visitors to search by brand or category.

Numbers show that there is a clear interest in consumers looking for online retailers that offer free shipping, which translates into a willingness to spend money if the price is right. Traffic has increased steadily since the site debuted, as has sales generated for retailers. FreeShipping.org attracted 205,000 visitors last October, 365,000 in November and over 500,000 in December. On Black Friday, the traditional shopping holiday one day after Thanksgiving, the site had over 30,000 visitors.

Free shipping and deep discounts are leading many consumers to shop online, Knowles says. Knowles spearheaded what will become an annual holiday shopping marketing event in Free Shipping Day (www.freeshippingday.com), which is a day late in December when merchants offer free shipping with delivery by Christmas Eve day. More than 250 merchants participated, and FreeShippingDay.com attracted 100,000 visitors on the day itself, which was December 18.

Despite the grim news facing many bricks-and-mortar retailers, Knowles believes that online retailers, and bricks-and-mortar retailers that increase their presence on the Internet, will have a more favorable outcome on their bottom line.

### free e-book on this site that's worth checking out:

http://www.freeshipping.org/free-shipping-ebook.pdf

###

7Jan/090

RESEARCH UPDATE: Display Ads Lift Paid and Organic Search 155%

Found this data on www.marketingcharts.com - something to ponder....

The presence of display advertising significantly affects click-through and search style across paid and organic searches and such ads can lift both types of search an average of 155%, according to a study by SpecificMedia.,

The study, which demonstrates a correlation between display advertising and search, finds that consumers exposed to display advertising are more likely than unexposed consumers to search for brand terms (such as “BMW” in the automotive category), and segment terms (such as “635 CSi”).

Results by segment:

  • In the “travel and tourism category,” display advertising lifted paid and organic search 274%.
  • A 260% lift was seen on searches in “health.”
  • “Personal finance” saw a 206% increase.
  • “Automotive” and “news and media” enjoyed a 144% search lift
  • “Property and real estate” rose 125%.
  • In “retail,” display advertising drew just a 69% lift in search.
  • “Consumer packaged goods” saw the slightest increase - only 22%.

About the study: The study leverages 12 months of proprietary Specific Media Ad Effectiveness data backed by comScore, tracking more than 60+ Specific Media campaigns to draw averages demonstrating the direct correlation between display advertising and search.

6Jan/090

Do You Agree?: Ad Models on Social Media and Online Video Will Fail in 2009

Just clipped from Mediapost article

According to a new 2009 outlook for the Internet industry released Monday by a top Wall Street researcher. JP Morgan's Imran Khan predicts that advertising models would fail for two of the Web's hottest emerging platforms - online video and social media - and that it would take longer than expected for a substantive mobile advertising marketplace to emerge.

Next two quarters look tough....

Khan predicted that the fourth quarter of 2008 and the first quarter of 2009 would prove to be the toughest financial quarters for the online industry, and that the Internet economy would begin to rebound in the second half of 2009.

CPM pricing will remain flat....

The economic pressures, he predicted, would also drive a greater share of online advertising investments toward "performance-based" advertising models and away from traditional "CPM-based" models, and that in turn would contribute to the downward pressure on online CPMs during 2009.

That shift, coupled with contracting display advertising budgets, and an expanding supply of "non-premium inventory pricing" from ad networks, social networks, and other sources, will contribute to flattening CPMs for online display advertising.

Full story available at this link: http://bit.ly/JsCe


30Dec/080

Twitter Offers Quick Market Research and Buzz

The best nuggets I took out of this article on Advertising Age:

"Twitter has a been a great tool for us to monitor buzz about products or campaigns for our clients. Simply searching a few key terms will expose you to a wealth of tweets that can quickly let you know what the public is thinking. Not scientific, but very helpful.

"It's an example of how, more broadly, social networking has taken conversations that previously happened around water coolers and put them online, making them searchable by marketers. What marketers do with that information is up to them."

Written by Lee Mikles  of  the The Archer Group, a Wilmington, Del.-based interactive shop

Read the full article at http://adage.com/digitalnext/article?article_id=133509Archer

25Dec/080

Technorati is my Xmas Present to Me

Set my blog up on Technorati today - and I learned more about what I am doing here!

You know I was the type of student in high school and college who hated writing an outline for an essay or term paper before I wrote it. I was the daughter of two English teachers and I thought I had outlines just streaming out naturally from my brain.  Some exams required you to hand in your outline with your essay.

Making an outline scribbling down bits and pieces and assembling them into an orderly fashion never worked for me. I like to write full ideas and discover more as I write.  So I'd ramble on in my essay in pretty good form and then write the outline from the essay and hand that in. It worked. I graduated with honors from high school using that technique.

Why am I telling you all this? Because when I started this blog I really didn't know what I would cover here. I had a regular newsletter from 1991 - 2005 first called Marketing with Technology News later The E-Tactics Letter a lot of which is archived on my site.

These issues covered news I gathered and an editorial I wrote each month. But a blog? There's enough news out there - what could I contribute now?

So without a written plan, because I am still that rebellious high school kid now boomer marketer, I had no neat definition for this blog.  And then, voila, you have to register you blog, or "claim" it as Technorati phrases it.  All in 250 words or less. I now was faced with the task of telling the world what my blog is about before I've done 6 posts!

Well, I sweated through one description only to have it wiped out by the site telling me it was over the limit.  All that work and my first attempt gone.  Finally, I mastered the art of having the correct count in the description box before I hit the submit button and here's the blurb I left there today:

Musings of an internet marketer who began email marketing in 1985. Time to dive into the social media realm as it has come of age. I learn by rolling up my digital shirt sleeves. Read as I blog about the upgrade and depth of my learnings.

I may be too elementary for some, I may have thousands who need to take the plunge with me.  We'll see.

So far I write to my audience of one (?) and on this Xmas day announce my blog to the digital world - low rank and all.  Let's see where I am by next Xmas.

12Dec/080

Fighting for mental bandwidth

I'm just starting up this blog -so allow me to meander my way to my best blogging vantage point.  I've been an online marketer for over 25 years.  Started email campaigns before the Web even existed.  But I'm not going to play the Old Timer card out in this space.  It actually brings nothing of relevance to the table now.

Between scarce money sources these days and mini mental bandwidths - I reference here the rise of Twitter and micro blogging.  Just how, as marketers, are we supposed to achieve market share when we're dealing with market slithers?

It's probably too early in my blog's life to expect commentary but as the posts roll along and I find a way to reach more people, perhaps a dialog will begin.

I invite any of you who drop by to join me here.