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Sarah
Stambler's |
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E-Tactics |
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Letter |
November/December,
2004
Volume 14, Issue 1
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I’ve been hearing
this in different corners on the DM community. I’ve missed out on some
luncheons on this topic recently. But I came across this article by Drew
Nisser of Renegade Marketing in the Imedia newsletter on
12/7/04 and thought I’d let you ponder his thoughts:
"If 2004 was the year of online
search, 2005 will be the year marketers rediscover direct mail. Although
search will most likely see double-digit growth again in 2005, its growing
popularity also means rising prices as the most popular search terms (a
finite resource) are auctioned off to the highest bidders. As prices rise,
effectiveness will decline and marketers will re-visit other channels like
classic direct mail. Direct mail will also benefit from the certain
implosion of email, the big loser of 2005, as spam filters protect us from
all but the friendliest of missives. Savvy email marketers will try to fight
this trend by offering better quality and less frequent correspondence
hoping to maximize their effectiveness. DoubleClick, for example, recently
announced a way for online retailers to take advantage of purchase
confirmation emails, one of the few emails that are almost always
opened."
If search and
email reach their limits as Drew describes above, it’s back to paper and
ink and postage? I’m not so sure. Certainly for very deep-pocket marketers
it is. But e-commerce has spawned a new strata of entrepreneurs who have
little experience or need for direct mail marketing.
Recently a feature
I’ve come to use and like very much is the "Call Me Now" button
on my bank’s web site. The call comes immediately with no heavy menu on the
front end , it’s actually a delight. Maybe we’re going to enter an era
of permission telemarketing. Emails that entice recipients to invite a
follow up call. Web sites that coax surfers for the call. Now there’s more
interaction than ever. And I would think call centers need this business!
It just seems like
a big 360 turnaround for us to develop this wonderful online world and go
back to cluttering up paper mail boxes because we’ve blown our resources
on line.
Top
Cadbury Schweppes
Americas Beverages generated a 33% sales conversion rate, selling Snapple
brand beverages with a direct text-message sweepstakes campaign targeting
thirsty 18 to 24-year-olds last summer.
Participants
registered at the Snapple.com Web site to begin receiving text-message
notifications of winning sweepstakes numbers printed on the insides of
bottle caps. The cable television stations MTV and VH1 were also used to
promote the sweepstakes and generate online requests for text-message
alerts.
"Mobil
marketing is becoming an established method for capturing the imagination of
the youth market now that penetration is so high," said Kristen
Marshall, Snapple brand manager in a prepared statement.
Outbound
text-messages were sent to cell phones at lunchtime and other peak beverage
purchasing times to announce the winning numbers. The campaign was organized
by Enpocket, a New York-based mobile-media marketing firm
Ninety-three
percent of the text-messages sent out were read and about one-third of these
consumers subsequently purchased a Snapple brand product. The text-messages
encouraged recipients to purchase special "play Snapple" bottles
to participate in the sweepstakes.
(As appeared in
DirectNewsline 11/2/04 )
Top
- Year-on-year
figures show an increase in delivery rates and a decline in open
rates and click-through rates
- For
all mailers, the latest trend report shows continued stability in
overall email performance over the past two years
- click-to-purchase
conversion rate grew 23.5 percent or 0.8 points year-over-year,
from 3.4 percent in Q3 2003 to 4.2 percent in Q3 2004
- average
number of orders per email delivered rose 17 percent or 0.04
points year-over-year to 0.28 percent in Q3 '04 from 0.24 percent in
Q3 '03.
- revenue
per email delivered declined year-over-year to $0.21, a 19.2
percent drop, while the median order size, declined 6.9 percent
year-over-year to $94 in Q3 2004.
Top
With search ads a
booming business, Google's lack of revenue diversity hasn't been a problem.
But many industry analysts believe this market could significantly
decelerate in the next year or two. Researcher eMarketer predicts growth of
such search ads in the U.S. could slow from 55% this year to 19% in 2005.
Although overseas growth will continue at a faster clip, the looming
domestic slowdown shines a spotlight on Google's lack of other businesses.
Such concerns
certainly aren't lost on Google. The search giant has been rolling out a
number of new products, from its ad-supported e-mail offering dubbed Gmail
to new software that searches users' computer hard drives. While these are
interesting technology bets, they have yet to show serious money-making
potential.
No question, Google
has far exceeded expectations thus far as a public company. Its stellar
performance has muted many of its skeptics. But while Google has made a case
for a stock price in the $125 to $150 range, investors who dare to buy near
$200 are probably taking a mammoth gamble.
http://www.businessweek.com/technology/content/nov2004/tc2004115_9975_tc015.htm
Top
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This white
paper covers online behavioral targeting, presented by The Wall
Street Journal Online. Jeremy Helfand, SVP at Advertising.com
calls it a "must read for any marketer looking to understand
today's behavioral targeting landscape." Download
Now. |
Top
Married women, nearly
all of whom believe they do most of their family's online shopping, will be
surprised to learn that men browse and shop online more frequently than women
do, according to an American Online report recently released.. And even though
women now represent the majority of Web shoppers, men plan to spend nearly 15
percent more online this holiday season--$326 for men against $284 for women,
according to the report.
…Men are willing to
spend $1,751 for a single item online vs. $787 for women, according to AOL's
report. Patrick Gates, senior vice president of eCommerce at AOL attributed
this difference to the fact that men have traditionally spearheaded their
family's expensive and technical "high- involvement buys" like plasma
TVs and home entertainment systems.
Buying music and
videos, clothing and books rank as the top three categories for both sexes'
holiday gift lists. However, there is a marked difference in the number of men
planning to purchase consumer electronics as gifts, 38 percent, vs. 25 percent
of women. The same goes for computer software and hardware as gifts, 37 percent
of men vs. 25 percent of women.
Men also plan to buy
more sporting goods and travel services/tickets, while women plan to purchase
more health & beauty products and toys, reported AOL.
(MediaPost, 12-10-04)
Top
It’s
time to wish you all a happy holiday season.
We’ve had a fab year, one of
our best ever. And we hope we
can share our success with you.
Please call us anytime – if we can help
we’d love to oblige.
Have a happy and healthy New
YEAR!

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Issues:
October 2004
September, 2004
July, 2004
June, 2004
May, 2004
April, 2004
March, 2004
February, 2004
January, 2004
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The E-TACTICS LETTER, (ISSN
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in 1984 that specializes in the creative use of e-media in the design
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