Net Telephony Heating Up The Competition
The Net2Phone division of IDT [NASDAQ:IDTC] has
struck a deal to have Excite, Inc. [NASDAQ:XCIT] offer its Internet telephony service to
net users through localized versions of the Excite World Wide Web portal site in the
United Kingdom, Germany, France, Australia, the Netherlands, Sweden, and Japan.
The deal, which is for two years, does not cover the United States, IDT spokeswoman Sarah
Hofstetter said, since Excite already has an alliance with AT&T domestically.
At any rate, she said, "the big market for Internet telephony is on the international
front," so IDT considers this international deal better than one for the US market.
The Net2Phone icon will appear on the Excite site, integrated into many of its
channels, so that customers can just click on the icon and download the necessary software
to use the service.
The service will let callers place calls anywhere in the world using Internet Protocol
(IP) telephony. The calls are carried over the Internet, but can be directed to ordinary
telephones, so the recipient of a call need not be online. Rates for the calls do not
depend on the distance covered, and costs are lower than for traditional telephone calls,
IDT officials said.
In time, the companies said, Excite will integrate Net2Phone with its personalized
directory, so that an Excite user can look up a number in his or her personal directory
online and then call the person by clicking on the phone number.
Hofstetter said the service will operate in the local language in all the countries
where Excite offers it.
IDTs Net2Phone unit is at http://www.net2phone.com
on the World Wide Web, while Excite is at http://www.excite.com.
(Contact: Sarah Hofstetter, IDT, 201-928-2882)
The worst nightmare of the telecommunications industry just happened. No, a major
network didnt collapse, but a West Coast company has announced plans to build a
national US Internet telephony network with a flat rate access fee.
Thats right "all you can talk" for a flat rate a month. Coupled
with the free local calls available in many areas, the end is now nigh for variable voice
communications bills. Well, for some users anyway.
According to USA Talks.com Inc., the PhoneClub network
will be the first to use the Internet to carry voice calls to normal phone lines at the
other end, with unlimited service at a flat rate per month.
Allen Portnoy, the firms CEO, said that the Internet service
provider (ISP) is on schedule to offer its long distance phone service throughout the
state of California by the end of next month.
"We expect to proceed across the country and `light up at least 34 major
metropolitan areas, including approximately 60 area codes by the end of October 1998,
giving us access to 75 percent of the US population," he stated.
According to Portnoy, the firm is able to offer long distance service by installing
POPs (points of presence) across the US. "After the entire nation is covered, we will
then move to international markets in 1999," he said.
To use the service, callers will not need a PC. Instead, users will simply dial a local
number and vocally state the number they wish to call. USA Talks.coms voice dialer
technology will then identify the phone number and ID of the caller, and route the call to
its destination across the Internet.
The use of voice recognition prevents several users making use of the same account. The
firm says that high ratio speech compression will be used to assure the quality of the
call.
The big question facing the telecommunications industry and, indeed, the existing Net
telephony firms such as RSL Coms Delta Three service (http://www.deltathree.com) is how they can adapt to
meet the massive threat that PhoneClub poses to them.
For the telecommunications carriers, in the longer term, the solution seems to lie in
concentrating on local loop calls, leaving long distance and even international traffic to
the Internet and fax store-and-forward firms. In the medium term, however, competition
will almost certainly come in the firm of value-added services which the carriers will
charge for on a timed basis.
For companies such as Delta Three, however, which charges by the minute to many
international destinations, a flat rate international PhoneClub service would blow them
out of the water, except for smaller users. Research to date suggests that low usage
subscribers on Net telephony services do not make much profit for the Internet telephony
firms.
Telecommunications carrier statistics have shown that the typical domestic phone line
is in use for around 10 percent of the time in the US, with that figure doubling for
business users. Given that in a sizeable portion of time people are asleep or not prepared
to talk on the phone, anaylsts estimate that in theory at least a service
like PhoneClub could triple or even quadruple the volume of calls handled by the local
loop, posing a very severe capacity problem for the local loop providers.
Such is the potential scale of the problem that the Federal Communications Commission
(FCC) would be almost certain to step in to regulate the market if a significant number of
phone users started using flat rate phone services like PhoneClub.
USA Talks.Coms Web site is at http://www.usatalks.com.
(Contact: Lesley R. Wilber, USA Talks.Com 619-546-0550)
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