WebTV: New Alternative for the Masses?
The ad campaigns for WebTV have begun. The theory behind the product is that more
people watch TV than use computers. By adding set top boxes that allow viewers to go on
the Internet, WebTV executives think theyll break through the technophobic barriers
that keep the Net from becoming a mainstream channel. Will it attract substantial numbers
of customers? Analysts think not. Meanwhile the race for strategic alliances that
configure the most compelling service has begun.
This month MWT profiles the offerings of two WebTV networks followed by what the
pundits believe the future holds:
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On-TV is an Internet TV channel that provides content, e-mail, and general Web access
over Internet-TVs, Internet set top boxes, Network Computers, and Internet appliances.
On-TV is available through Mitsubishis DiamondWeb TV, Segas Net Link, and Boca
Researchs Set-Top Device.
On-TV will offer content from Reuters, SportsTicker, TVData, Telescan, Menus Online,
InfoSpace, The Mountain Zone and Lane & Lenges flowers.net. NTN Communications
and Interactive Imaginations have been signed up to provide interactive entertainment.
TVData is a unique feature that will provide national and local TV listings and cable
system channel lineups on On-TVs electronic program guide. This will give
On-TVs viewers localized TV listings up to a week in advance.
Telescan will provide in-depth personal investment and portfolio management
information, research, and personal finance tools within the On-TV Finance Channel.
The Mountain Zone offers On-TV viewers direct access to information about mountain
sports and related activities. Lane & Lenges flowers.net will provide a way to
order flowers, and Menus Online will present menus and other restaurant information with
the ability to make online reservations.
Previous content agreements for On-TV included a partnership with Yahoo!, and USA
Today.
Beginning January 27, On-TV will be available on the Sega Saturn Net Link free for the
first 30 days and $39.95 annually thereafter. The On-TV service will be featured within
Segas 3D Net Link city, The Net Link city is "home base" for Segas
Saturn Net Link users, allowing point and click access to "neighborhoods" of
choice, to explore informative and commercial Web.
WebTV Networks has announced it is allying with the Public Broadcasting System (PBS) to
provide WebTV subscribers with customized World Wide Web pages.
The Web pages, taken from the PBS Online site, will initially be targeted at children
via WebTVs Kid-Friendly Home Page. A PBS Web site will also be featured weekly,
officials said.
When a family is watching a PBS television series, like "Arthur," they can
immediately log on to the WebTV Network, access the Kid-Friendly Home Page, and surf the
sites educational activities all while never leaving their TV sets, officials
said.
WebTV Networks will also prominently display PBS Online on its regular WebTV Home Page,
providing convenient access to the wide range of PBS Online offerings such as NOVA Online,
the Online NewsHour, and Frontline Online.
A PBS spokesperson said that the WebTV agreement is unique and a first for his company.
He also said that PBS has arrangements with technology firms like VDOnet, when it comes to
providing Net viewing and helper technologies to Web surfers.
The PBS/WebTV deal is not an exclusive one, the spokesperson added.
WebTV and News Corp.s TV Guide said TV Guide is providing WebTV customers with
television listings and other features. TV Guide recently relaunched its TV Guide
Entertainment Network (TVGEN) Web site, known in its former life as iGuide.
TVGEN, at
http://www.tvguide.com, offers four "channels" focusing on distinct areas of
entertainment including national and local TV programming listings, customized viewing
schedules and e-mail notification about favorite programs based on user preference data,
extensive TV and film databases, interactive features and games, and original content
updated daily.
WebTVs Web site is at http://www.webtv.net.
PBSs site is at http://www.pbs.org
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WebTV Networks should shift its marketing emphasis if it is to succeed in the
dog-eat-dog world of Internet access, according to a new survey from Yankee Group.
The groups latest Interactive Consumer Survey found that WebTV should concentrate
on selling its wares into the existing PC and online home market. Yankees Household
Technology Index (HTI), a measure of a households acceptance to new technology,
shows that online homes score four times higher than non-PC homes and 30 percent higher
than PC-equipped homes when it comes to embracing new technology.
"Over the next year or so, WebTV can lose in the couch potato (non-PC
home) market and still be quite successful," said Yankee Group Research Director
Gregory Wester.
Wester compared WebTV to what he called the "most successful consumer electronic
product launch," direct broadcast satellite (DBS). "Two years ago, analysts
thought that DBS would be most popular with homes that didnt have access to, or
didnt subscribe to, cable TV. As it turned out, DBS is quite popular with cable
subscribers, many of whom continue to pay for cable service after adding DBS."
WebTV recently signed PSINet as an Internet service provider (ISP) for WebTV
subscribers. Unlimited access to the Net is available through PSINet with a WebTV set-top
box for a flat monthly rate of $19.95, officials said. WebTV customers can dial into
PSINets T3 Internet backbone using PSINets more than 240 points-of-presence
(POPs) throughout the US.
Yankee Groups Wester called an additional $20 per month for Internet access a
"little steep," and he said Web access systems must work with ISPs to develop a
"pricing and marketing plan that entices existing Internet users to "add a TV
display to their Internet experience."
(Contacts: Andrew W. Dod, Director, ViewCall, 770-729-2929; Marcy Dockery, WebTV
Networks Inc., 415-614-5546; Kevin Dando, PBS, 703-739-5073; Joelle Snow, The Yankee
Group, 617-367-1000)
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